User Agreement

Welcome to the Fairy Friend website, a delightful and innovative platform we hope you'll thoroughly enjoy.

The following document details the terms of using of the website – a platform owned and operated by 'Fairy Friend.' This User Agreement represents a contractual understanding between you - an entity or individual employing the website - and Fairy Friend.

Please note that if you’re under 18 or haven’t reached the age of majority in your jurisdiction, the terms 'you' and 'your' also extend to your parent or legal guardian. Fairy Friend retains all rights to its properties, with the term encompassing its future iterations and assignees. While the site welcomes users of all ages, we comply with the Children’s Online Privacy Protection Act, thereby purging information pertaining to users presumed under the age of 13, barring cases where the user’s parent or guardian has given explicit permission for their child's data collection and registration on the site.

When you choose to register on the site, you affirm your legal capability and authority to do so, and assure that your registration and usage of the website doesn't infract any laws or regulations. Please ensure you, and your parent or guardian, if you're under 18, thoroughly read and agree to this User Agreement. By clicking 'I Accept' button, you consent to be bound by the terms and conditions of this User Agreement. Non-agreement with these terms bars you from using the website. The User Agreement is liable to changes at any given time at Fairy Friend's discretion, and users are urged to review it periodically. Updates to the User Agreement will be posted on our website, and your continued usage post any modifications or amendments communicates your consent. Non-consenting users are requested to discontinue their use of the website.

PRIVACY POLICY

This User Agreement intertwines with our Privacy Policy, hence adhering to the terms and conditions stated in this agreement also entails delving into the further terms regarding our gathering, usage and disclosure of your private details. Disapproval of our Privacy Policy denotes the discontinuation of use or access to our Website. Every rule or guideline proportionate to each unique use of the Website also integrates into this User Agreement, and acceptance of this agreement also implies compliance with such mentioned guidelines.

The comprehensive Privacy Policy is accessible via a link on our website.

FEEDBACK

We value your input, observations and proposals for augmenting our Website and services. Feedback can be transmitted via contact form. You provide us with a non-restricted, global, eternal, irrevocable, entirely paid, royalty-free, modifiable, and transferrable license that is in compliance with all your owned or regulated intellectual property rights. This enables us to utilize, modify, generate derivative works upon and exploit your feedback provision for any function.

PAYMENTS

Once you buy a Fairy Friend subscription or an item from our Website, we will charge the credit card or other payment mode you provided (termed as your "Payment Method"). We bill your Payment Method ahead of your monthly package or item dispatch date to facilitate shipment processing by Fairy Friend. Fairy Friend provides Monthly Auto-renewing Subscriptions and one-time product sales ("Product Sales"). All monthly Subscriptions automatically renew until you decide to terminate your subscription. Fairy Friend charges your Payment Method every month for the subsequent month. To cancel your Monthly Subscription, email us via the contact form by the 12th of the current month to prevent the arrival of the next month's shipment. All renewal charges are your responsibility unless the auto-renewal feature is cancelled by the 12th of the month before the first month of the scheduled renewal term. Even with an expired Payment Method, Fairy Friend may continue to carry out charges by extending the expiration date until you inform us of the invalidity of the Payment Method account. Be advised that Fairy Friend may adjust membership pricing occasionally, giving a one-month written notice to members.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hello@fairyfriend.com.au.